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Data Privacy Policy

Tourismus Salzburg GmbH is responsible for the processing of your personally identifiable data on our website.
Our corporate data may be found in the Imprint.

Data Privacy Officer

Our data privacy officer may be contacted by email at privacy@salzburg.info.

Data Protection

We take the protection of your personally identifiable data very seriously. We process your personally identifiable data according to the provisions of current data privacy laws as well as those of the privacy policy at hand. In general, use of this website is possible without providing personally identifiable data. Insofar as personally identifiable data (such as name, postal or email addresses) is collected, this occurs, to the greatest extent possible, purely on a voluntary basis.

Unless otherwise stated within this data privacy policy, all processing of personally identifiable data occurs within the European Union.

Contracted Data Processing, Recipients

We process your personally identifiable data with the assistance of contractors who support us in providing our services (e.g. Web hosts, email newsletter services). These contractors are contractually obligated to strictly ensure the confidentiality of your personally identifiable data and may not use your personally identifiable data for any purposes other than providing our services. Your personally identifiable data will only be transmitted to industry-typical service providers, such as banks (should we need to transfer funds to you, for example), tax consultants (if you appear in our books), shipping providers (if you ask us to send something to you by post), etc.

Registration Form

Subsequent to your having submitted registration, the aforementioned data will be processed in order to fulfill the contract on the basis of the contract which was entered into pursuant to your having submitted said registration for the period of the agreement or until all pre-contractual measures have been taken. The aforementioned data must be provided in order to make use of our services. You have the right to object in writing to use of your personally identifiable data for the purposes of direct advertising. In that case, your personally identifiable data will no longer be used for the purposes of direct advertising.

The data associated with your user account (i.e. your registration) will be deleted one year after your last login. Information pertaining to bookings will be stored for a period of at least seven years in accordance with statutory retention requirements, after which it shall be deleted.

Cookies

This website uses cookies. Cookies make websites more user-friendly and efficient for users. A cookie is a small text file that serves to store information. Upon visiting a website, the website may place a cookie on the computer of the website visitor. Should the user visit that same website at a later point in time, the website can read the data on the previously stored cookie and thus determine, for example, if the user has indeed visited the website before and what areas of the website were of particular interest to said user. For more information about cookies, we suggest visiting WIKIPEDIA.

Changing Your Cookie Settings

The user can determine how the web browser treats cookies as well as which cookies are allowed or blocked by changing the settings of their web browser. Precisely where those settings are located varies according to the web browser in question. Detailed information on the subject can be found under the “Help” menu of each browser. If you choose to restrict the function of cookies, under certain circumstances you will no longer be able to avail yourself of this website’s complete functionality.

Server Log Files

In order to monitor the technical functionality and improve the operational reliability of the Web server and subject to our overriding legitimate interest (technical security measures), our website processes the following personally identifiable data in a Server Log File:

  • accessed content
  • date and time of server request
  • browser type/browser version
  • operating system used
  • IP address

This data is only stored temporarily and subsequently deleted.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, 4 Barrow St, D04 E5W5 Dublin, Ireland (“Google”) on the basis of our overriding legitimate interest (analysis of website use). We have entered into a data processing contract with Google for them to do so. When you access our website, the software automatically establishes a connection to the servers of Google and data is transmitted to those Google servers, some of which are located in the USA. Google Analytics also uses cookies in order to store information about website users and to analyze use of the website. Our website uses the function "IP anonymization". By doing so, if you are located within a member state of the European Union or in a signatory state of the European Economic Area, your IP address will first be truncated and thus anonymized by Google. Only in exceptional cases will your full IP address first be transmitted to a Google server in the USA, where it is then truncated. According to Google, Google will use the data collected in order to analyze website use, compile reports about website activities and provide us with additional services related to website use and Internet use in general. Furthermore, Google may under certain circumstances transmit this information to third parties, insofar as this is legally permissible or if the third party is contracted to process data on behalf of Google. Detailed information about how user data is handled by Google Analytics may be found in the privacy policies of Google and Google Analytics.
Any transmission of data to the USA is subject to the adequacy clause as laid out by the European Commission in Art. 45 par. 1 of the GDPR. Within the scope of this, companies who have earned “Privacy Shield” certification are deemed to guarantee an adequate level of data privacy. Google is certified under the “Privacy Shield”: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google Analytics Deactivation

  • You can prevent the collection of your user data by Google Analytics in general and on all websites by downloading and installing the browser plug-in which is available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
  • You can prevent the collection of your user data by Google Analytics on this website only by clicking on the following link: Cookie-Settings

Your Rights

You have the right to receive information about the personally identifiable data which has been collected about you, to have this data deleted as well as restrict the processing thereof. Insofar as the legal foundation for the processing of your personally identifiable data is based on your consent or in a contract which has been entered into with you, you have the right to have your data provided to you or your agent in a customary form. You have the right to revoke your consent to the processing of your personally identifiable data, insofar as your consent has been granted. The legality of the processing of your personally identifiable data until such point as your consent may have been revoked shall in no way be affected by the revocation. You have the right to object to the processing of your personally identifiable data for the purposes of direct advertising. Should you indeed object, your personally identifiable data will no longer be processed for direct advertising purposes. Furthermore, you have the right to submit a complaint to the competent governmental oversight office.

Status: 28.01.2019